Introduction
These Terms of Service ("Terms") govern your access to and use of the services, website, and platforms provided by AIzYantra Technologies ("AIzYantra," "we," "us," or "our"), accessible at aizyantra.com.
By accessing or using our services, you agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree with any part of these Terms, you must not use our services.
Services Overview
AIzYantra provides the following services:
- AI Consulting & Automation Engineering — Custom AI strategy, implementation, and integration services for mid-market enterprises.
- AI Readiness Assessment — A free, AI-powered diagnostic tool that evaluates your organization's readiness for AI adoption across multiple dimensions.
- AI Starter Kits — Pre-built, industry-specific AI automation bundles designed for rapid deployment.
- Tripti Voice SDR — An AI-powered voice sales development representative with 3D avatar interaction, powered by OpenAI's Realtime API.
- POC Program — A structured 6-week proof-of-concept program for validating AI solutions before full-scale deployment.
- Fractional CTO Services — Ongoing AI leadership and technical advisory services on a retainer basis.
Account Registration
Certain services require you to create an account. When registering, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your login credentials.
- Notify us immediately of any unauthorized access to your account.
- Accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that remain inactive for more than 12 months.
AI Starter Kit Terms
| Term | Detail |
|---|---|
| Pricing | Starting from ₹15,000/month + 18% GST (varies by kit and vertical) |
| Setup | 7-day setup and onboarding period |
| Money-Back Guarantee | 60-day full refund on first month (see Refund Policy) |
| Billing Cycle | Monthly, auto-renewal unless cancelled |
| Cancellation | Cancel anytime with 7 days' notice before next billing date |
| Included Support | Email support + monthly optimization review |
POC Program Terms
| Term | Detail |
|---|---|
| Fee | $3,000 USD for 6-week validation program |
| Structure | Stage 1: Discovery & Scoping → Stage 2: Build & Validate → Stage 3: Results & Decision |
| Approval Rate | 15–20% of POCs advance to full partnership |
| Partnership (if approved) | 26% equity partnership with ongoing AI engineering support |
| IP During POC | Joint IP until partnership decision is finalized |
| Refund | Non-refundable after Stage 2 commences. Full refund if AIzYantra cannot begin within 30 days of payment. |
Consulting & Custom Project Terms
For custom AI consulting and engineering projects, the following terms apply unless otherwise specified in a signed Statement of Work (SOW):
- Payment Structure: 40% upon project kickoff, 30% at midpoint milestone, 30% upon completion and delivery.
- Payment Terms: Net 15 days from invoice date.
- Late Payment: Interest of 2% per month applies to overdue balances.
- Scope Changes: Any changes to the agreed scope require a written change order signed by both parties.
Intellectual Property
AIzYantra's Intellectual Property
AIzYantra retains ownership of all proprietary platforms, methodologies, frameworks, tools, and pre-existing intellectual property. This includes but is not limited to: Tripti Voice SDR, the AI Readiness Assessment platform, Starter Kit frameworks, and the AIzYantra brand and design system.
Client's Intellectual Property
Clients retain full ownership of their business data, proprietary information, and any materials provided to AIzYantra during the engagement.
Project Deliverables
Ownership of project deliverables is determined by the Statement of Work (SOW). In the absence of a specific SOW provision, custom code and configurations created specifically for the client are assigned to the client upon full payment, while AIzYantra retains the right to reuse general methodologies, patterns, and non-client-specific components.
Payment Terms
- All prices are listed in Indian Rupees (₹) unless otherwise specified. POC Program pricing is in USD.
- Prices are exclusive of applicable taxes (GST at 18%) unless stated otherwise.
- Payments are processed securely through Razorpay. We do not store credit card or bank account details on our servers.
- Invoices are generated for all transactions and available through the client portal.
- Disputed charges must be reported within 14 days of the transaction date.
Acceptable Use
When using our services, you agree not to:
- Violate any applicable laws or regulations.
- Attempt to reverse-engineer, decompile, or extract source code from our platforms.
- Use our AI tools to generate harmful, misleading, or illegal content.
- Interfere with or disrupt the integrity or performance of our services.
- Access or attempt to access another user's account or data without authorization.
- Scrape, mine, or extract data from our platforms without written consent.
- Use our services to build competing products or replicate our proprietary methodologies.
For the complete acceptable use policy, please refer to our Acceptable Use Policy.
Disclaimers
- No Warranties: Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- AI Output Accuracy: AI-generated outputs (assessment scores, recommendations, analysis, content) are provided as decision-support tools and may contain inaccuracies. They do not constitute professional business, legal, financial, medical, or tax advice.
- ROI Projections: Any return-on-investment projections or estimates are illustrative and based on industry averages. Actual results may vary based on your specific circumstances.
- Service Availability: We strive for high availability but do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where possible.
Limitation of Liability
To the maximum extent permitted by applicable law:
- AIzYantra's total liability for any claims arising from or related to our services shall not exceed the total fees paid by you to AIzYantra in the 12 months preceding the claim.
- AIzYantra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill.
- This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise).
Indemnification
You agree to indemnify and hold harmless AIzYantra, its founders, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content or data you submit through our platforms.
Termination
- By You: You may stop using our services and close your account at any time by contacting support@aizyantra.com.
- By AIzYantra: We may suspend or terminate your access if you violate these Terms, engage in fraudulent activity, or fail to make required payments after reasonable notice.
- Effect of Termination: Upon termination, your right to access our platforms ceases immediately. We will retain data as required by our Privacy Policy and applicable law. Any outstanding payment obligations survive termination.
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India.
- Arbitration: Any dispute arising from these Terms shall be resolved through binding arbitration in Bengaluru, Karnataka, conducted in English under the Arbitration and Conciliation Act, 1996.
- Jurisdiction: Subject to the arbitration clause above, the courts of Bengaluru, Karnataka shall have exclusive jurisdiction.
- Good Faith Resolution: Before initiating formal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days.
Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms. For changes that materially affect your rights, we will provide at least 30 days' notice via email or prominent website notice.
Contact Us
For any questions about these Terms of Service, please contact us:
- Email: legal@aizyantra.com
- Phone: +91-9958824555
- Address: AIzYantra Technologies, Bengaluru, Karnataka, India
